Armstrongs handbook of management and leadership


pt. 1. Leading, managing and developing fundamentals. Leading people —
Managing people —
Developing people —

pt. 2. Approaches to HRM and L&D. The concept of human resource management —
Delivering HRM —
The role and organization of the HR and L&D functions —
The contribution of HRM and L&D in different types of organization —
The professional and ethical approach to HRM and L&D —

pt. 3. People management processes. Employee engagement —
Motivation —
Commitment —
Change management —
Flexible working —

pt. 4. Management skills. Managing oneself —
Managing interpersonal relationships at work —
Influencing people —
People management skills —
Problem solving and decision making —
Analytical, critical and consultancy skills —
Information handling skills —
Business and financial skills —
Postgraduate study skills.

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